ClinicSoft FAQ
Get answers to common questions about using ClinicSoft in your clinic.
Getting Started
No, ClinicSoft is designed to be highly intuitive. Most clinics start using it on day one without any formal training.
Setup takes less than 5 minutes. Just enter your clinic details, configure your slots, and you are ready to go.
No, ClinicSoft is web-based. It runs on any device (PC, tablet, or smartphone) with an internet connection.
Daily Usage
Patients scan your clinic's QR code to enter the virtual queue. You can track their status, call patients, and manage the sequence in real time from the dashboard.
Yes, the doctor's panel displays complete patient history, previous prescriptions, and vitals before you start the consultation.
Absolutely. The receptionist panel is designed for rapid booking and quick check-ins with minimal clicks.
Patient App
No. Patients connect to your clinic directly via a web app after scanning your QR code. No downloads are required.
Patients log in securely using a One-Time Password (OTP) sent to their mobile number.
Yes, they can check their real-time position in the queue, wait times, and history directly on their phone.
Yes, they can connect to other clinics using ClinicSoft, but your patient data remains private and exclusive to your clinic.
Pricing
Yes, we offer a 14-day free trial with full access to all features so you can experience it firsthand.
Plans are billed monthly or annually. You can choose the plan that best fits your clinic's volume.
Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings.
Security
Yes, all data is encrypted both in transit and at rest using industry-standard SSL and secure servers.
You do. Your clinic owns 100% of the patient records and data. We never sell or share your data.
No, each clinic operates in an isolated, secure environment. Your data is strictly private to your clinic.
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